Microsoft Teams Direct Routing provides VoIP calls for your phone system and allows inbound, and outbound calls through our network, effectively transforming your Teams into a Microsoft Teams phone system.
Microsoft Teams Direct Routing provides businesses with flexibility and control over their telephony setup. You’ll be able to choose their preferred telephony provider, leverage existing investments in infrastructure, and maintain control over call routing and management. In short, it enables organisations to integrate their existing telephony systems with Microsoft Teams, creating a unified communication platform that includes both internal collaboration and external calling capabilities.
Transform your Teams into a phone system
Create a unified communication platform
Internal collaboration and external calling capabilities
Available to Microsoft 365 customers
Benefits
Significant cost savings.
Unified communication and collaboration platform.
Future-ready for the 2025 PSTN Switch Off.
Reliable, robust platform.
Ideal for home, remote and flexible working.
Microsoft Teams Direct Routing is a capability that allows organisations to use their existing telephony infrastructure with Microsoft Teams for making and receiving phone calls.
The service provides VoIP connectivity for the Microsoft Teams Phone System add-on, allowing inbound and outbound telephony.
Benefits of Microsoft Teams Direct Routing:
- Significant cost savings compared to Microsoft Teams calling plans.
- Unified communication and collaboration platform.
- A future-proof solution in time for the 2025 switch off.
- Reliable, robust platform – runs on Gamma’s highly resilient network.
- Ideal for home, remote and flexible working.
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