Telecoms for PCNs
A centralised digital network for your region
Daisy Patient Line offers a collaborative Cloud-based communications solution which meets the needs of your Primary Care Network (PCN). We understand that PCNs have a duty to ensure a harmonious service delivery across the region in which you serve. By working alongside our specialist health team, we can deliver a digitally led telecoms for PCNs solution to all your members.
In doing so, we are enabling GPs and their teams to concentrate on excellent delivery of care, while satisfying the urgent needs of their many patients.
Why should you choose Daisy Patient Line for your PCN?
Daisy Patient Line has been expertly developed to provide a coordinated telecoms for PCNs solution for you and your members.
Using our centralised and standardised system, you can monitor activity across all surgeries and ensure that care is being delivered consistently throughout the region.
Key features
Customisable platform
Tailored solutions to meet the specific requirements of each practice.
Real time metrics
Using real-time data to analyse call statistics, queue tolerance and more
Managed patient demand
Offering call back options and fluid call queues to improve efficiency
Vulnerable patient priority
Providing dynamic call routing and care navigator notification for rapid escalation
Managing staff activity
Ensuring staff efficiency by providing login/out data, staffing levels and results measurement
Meeting NHS requirements
Offering bespoke reporting solutions which meeting new NHS requirements
How do we support our customers?
Daisy Patient Line offers a strategic telecoms solution that supports your practice’s growth and operational excellence.
We recognise the critical nature of your work. That’s why we have a dedicated team of operational staff providing a fully account-managed service 24/7/365, ensuring support is always available when you need it. We also offer free training throughout the life of the agreement, so you and your staff can use the system confidently and effectively.
Our industry-certified field engineering team operates right across the UK, carrying out site surveys, installation, maintenance and training. Specialists in healthcare practices, you can trust them to deliver a seamless transition at the point of changeover.
Daisy Patient Line Benefits
Seamless working
A centralised system enhances communication between the PCN and its members, ensuring smooth coordination and collaboration.
Single service
Implementing a single system for all surgeries in your region fosters consistency and efficiency in service delivery.
Rich data
Collecting comprehensive data from each surgery ensures optimal performance and informed decision-making.
Cost savings
A single contract eliminates call costs between sites and removes the need for multiple telecoms contracts, reducing overall expenses.
Email us
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Sales Hotline
Call our sales hotline to speak to one of our experts.
020 8300 9495
Monday–Friday — 9:00am–5:30pm
Related Patient Line Solutions
Patient Line for GP Surgeries
Daisy Patient Line empowers GP practices across the UK to deliver a seamless patient experience.
- Customisable platform
- Real time metrics
- Managed patient demand
- Vulnerable patient priority
- Managing staff activity
- Meeting NHS requirements
Patient Line for Integrated Care Boards
Daisy Patient Line streamlines communication across surgeries and partner sites, enabling ICB members to deliver more efficient services.
- Customisable platform
- Real time metrics
- Managed patient demand
- Vulnerable patient priority
- Managing staff activity
- Meeting NHS requirements
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Why Daisy
Support
We pride ourselves on our friendly UK-based customer service.
Experience
From small beginnings, we’ve now got over 25 years experience.
Scale
We look after c. 185,000 businesses across the UK.
